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The free download provides a high-level overview of ITIL V3.It is aimed at a general audience and is valuable to both an individual and organization who have simply heard of ITIL and also those that are following ITIL possibly version 2 and want to obtain an understanding of the scope of version 3. ITIL V3 included 26 processes and 4 functions In 2011, the 2011 edition of V3 was published. It was an updated version released in 2007.